How to resolve "The Page cannot be displayed" error
You may experience problems when you 
     attempt to open a webpage by using your Internet browser 
     where you receive the following message: 
- The page cannot be displayed
- The page you are looking for is currently unavailable. The website might be experiencing technical difficulties, or you may need to adjust your browser settings.
- Error: Cannot find server or DNS Error
- The page cannot be displayed
- The page you are looking for is currently unavailable. The website might be experiencing technical difficulties, or you may need to adjust your browser settings.
- Error: Cannot find server or DNS Error
Solution
     Restart your PC then if problem still 
     ocurrs follow the steps below
This problem can come about due to a 
     number of reasons, some of which are addressed in the 
     following steps: 
     
- Check that you are connected to 
      Universal Broadband and test the connection on a few 
      different websites such as http://www.google.co.uk and 
      http://www.bbc.co.uk. If you can access another website 
      address, the problems lie with the page you were trying 
      to visit and you should contact the site owner directly 
      to pursue this matter.
 - Delete your temporary Internet 
      files and cookies. To do this, follow these steps:
- Click Start, point to Settings, and then click Control Panel
- Double-click Internet Options.
- Click the Temporary Internet Files, click the Settings button.
- Then click the Delete Cookies button and confirm this decision by clicking Yes at the next prompt.
- Next click the Delete Files button and confirm this decision by clicking Yes at the next prompt.
- Click OK to apply these settings.
- Now shutdown and restart your computer and test your connection to see if this has resolved the problem
 - If you are using any 
      firewall/internet security/proxy software such as Norton 
      or Zone Alarms try temporarily disabling it. This should 
      be done by breaking your Internet connection and then 
      reconnecting and testing on reliable websites such as 
      www.google.co.uk . If you can see pages with the 
      firewall disabled you will have to investigate your 
      firewall settings with the company who supplied the 
      firewall. If this makes no difference continue with the 
      following steps.
NOTE: Universal recommends the use of a firewall whilst on the Internet. Be sure to re-enable it after this test. For more details on computer security click here.
If you are to connect to the Internet using other applications such as Microsoft Outlook Express or MSN Messenger this indicates that your firewall has not been configured correctly.
 - Ensure that you are currently 
      connected to the Internet by running a ping connection 
      test. This can be done by clicking on Start and 
      then Run and then type command (making 
      sure to remove anything else from the field) and then 
      click OK.
Type ping 212.74.112.66 into the black command prompt, and then press ENTER on your keyboard. If you receive four replies, go to step 6. If you are not able to ping double-check your connection settings as described here.
 - If you are running Internet 
      Explorer from version 6 onwards some files can become 
      corrupted causing this problem and can be resolved by 
      running a quick repair. In order to establish which 
      version of Internet Explorer you are running click 
      Help and then About Internet Explorer
which will display your version number (If you want to upgrade your browser to version 6.0 you can do so here. In order to repair it follow these steps:
- Click Start and then Control Panel (or Settings and then Control Panel)
- Double click on Add-Remove Programs
- Highlight Internet Explorer
- Click Change-Remove tab
- Select Repair Internet Explorer
- Then click OK to confirm this
Once this has been completed restart your computer and then test your connection to see if you can now view webpages
 - This problem can sometimes come 
      about due to corruption of TCP/IP which can be refreshed 
      or reinstalled depending on your operating system. If 
      you are running Windows XP you can simply refresh your 
      TCP/IP by clicking on Start then Run and 
      then typing command and then click OK. In 
      the black command prompt type in netsh int ip reset 
      resetlog.txt and then press ENTER on your keyboard. 
      It should return back to a blank line into which you can 
      type exit to close the command prompt.
- If you are running any other operating system (Windows 98, ME, 2000), make sure you have your Windows installation CD which came with your computer and then follow these steps to reinstall and configure TCP/IP:- Click Start, point to Settings, click Control Panel, and then double-click Network.
 - On the Configuration tab, click Add, click Protocol, and then click Add.
 - In the Manufacturers box, click Microsoft, in the Network Protocols box, and then click TCP/IP.
 - Click OK two times, 
       and then click Yes when you are prompted to 
       restart your computer. If you are not prompted to 
       restart your computer, do so manually.
 
 - You can restore your computer to 
      an earlier date in case something has corrupted since 
      last time you connected. NOTE: Any updates or software 
      installations you have made since The method for 
      undertaking a system restore will differ depending on 
      your operating system (To determine which operating 
      system you are running click on Start and you will see 
      the name in a blue bar along the left hand side of the 
      Start Menu): 
      
- Windows 98: This can 
       only be run in MS-DOS mode so you will have to click 
       on Start then Shut Down and then 
       select Restart in MS-DOS mode. The computer 
       will then start with a black screen with a prompt 
       like C:\WINDOWS> where you must type in 
       scanreg /restore and then press Enter on 
       your keyboard. This will then restore 
 - Windows ME: Click on
       Start then Programs then 
       Accessories then System Tools and then 
       select System Restore. If you have enabled 
       System Restore in the past this will work otherwise 
       you may receive a message advising that it has been 
       turned off in which case no restore points will have 
       been made. In this case continue to Step 8.
 - Windows 2000: This is 
       not possible in Windows 2000 - please  continue to 
       Step 8.
 - Windows XP: Click on
       Start then Programs then 
       Accessories then System Tools and then 
       select System Restore. You will then see a 
       Restore Wizard which will prompt you to Restore 
       your computer to an earlier time. With this 
       option selected click Next. You will then see 
       a calendar with bold dates whenever a restore point 
       had been created. Select a date for a system 
       checkpoint when you were able to view webpage's and 
       then click on Next. Bear in mind you will 
       lose any changes you may have made after this date 
       including new files, software or updates. You can 
       now confirm the System restore by clicking on 
       Next which may take a while to restart your 
       system with the preconfigured settings. Then retest 
       your connection for the ability to view webpage's.
       
 
 - Windows 98: This can 
       only be run in MS-DOS mode so you will have to click 
       on Start then Shut Down and then 
       select Restart in MS-DOS mode. The computer 
       will then start with a black screen with a prompt 
       like C:\WINDOWS> where you must type in 
       scanreg /restore and then press Enter on 
       your keyboard. This will then restore 
 - If you have just upgraded to 
      Windows Millennium Edition Microsoft offers the 
      following advice available
      
      here.
 - As a last option you can reinstall Internet Explorer by downloading it from the Microsfoft website by clicking here.
 
0 comments:
Post a Comment
Post your experience here.your valuable comments are welcome by us